For health information and advice, or if you need medical help fast when we are closed, call NHS 111. NHS 111 is the number to call when you need medical help fast but it’s not a life threatening emergency.

In life threatening emergencies such as chest pain and severe shortness of breath you should call 999

The practice has a ramp to allow access for wheelchairs via the entrance to the building. We have readily accessible consulting rooms and other areas used by patients. There is a disabled toilet which is suitable for wheelchair. If you need assistance please ask the receptionist for help.

For patients with hearing problems, we have a loop induction system at reception and a portable loop system available for use in the consultation rooms.

We can arrange interpretation and translation services in person or by phone for patients who do not speak English. Please let us know when booking your appointment.

The Quinton Practice is located adjacent to the Quinton shopping precinct, which can be found just off Wardles Lane in Great Wyrley. 

We strongly encourage our staff, patients and visitors to walk, cycle, and use public transport where possible as part of a healthy lifestyle.

The surgery is well served by the local bus service, with bus stops on Hilton Lane (Nos 2E, 71A & 837) and on Landywood Lane (Nos 71, 71A, X51 & 837), it is a very short walk to the surgery from these stops.

Public Transport information is available from the Traveline website.

Ample parking is available at the Quinton shopping precinct, and this has multiple disabled bays – the time limit on here is 2 hours. The car park at the back of the surgery is for STAFF ONLY.

As part of the Digital First National programme of work, GP Practices are required to record accurate data about patient interaction, especially within consultations.  To assist with this administrative task, the practice is using a new technology known as Heidi AI.

The primary purposes include improving clinical documentation, aiding healthcare professionals in notetaking, and generating consult summaries. Heidi technology enables clinicians to focus on patients during the consultation, contributing to improved patient care. It also acts as a valuable tool for medical practitioners, saving them hours of administrative time per week.

Heidi works by transcribing speech into text from a healthcare encounter such as conversations between clinicians and patients or by clinicians dictating their clinical findings, impression and/or management plans before, during and after the healthcare encounter. The clinician can also add additional contextual notes about the healthcare encounter.

This system is designed to alleviate the administrative burden on healthcare professionals, allowing them to focus more on patient care rather than paperwork. The Heidi Scribe will leverage natural language processing (NLP), speech recognition technology, and machine learning algorithms to understand and interpret complex medical dialogue, identify key health information, and categorise data into the appropriate sections of an Electronic Health Record (EHR).

Your consent will be sought for consultations that are transcribed using the Heidi AI tool.  Heidi also uses aggregated de-identified information from these consults to improve its models and outputs, ultimately improving both patient care and clinician experience.

All Data that identifies you stays within the practice and its servers which are UK based, no identifiable data is used by the Heidi tool for machine learning.

Heidi AI will not make decisions about your care, it only transcribes verbal interactions with the practice, with your consent.

More information about the model can be found on the Heidi website here: – https://www.heidihealth.com/uk